Privacy Policy

Last Updated: November 1, 2026

About This Policy

This policy describes information handled through the Awakened Energy Detroit website, inquiry forms and booking process. The business operating the site is identified in our Terms of Service.

Information You Provide

When you contact us or arrange an appointment, we collect the details you submit, such as your name, email address, any phone number requested by the booking form, your message, appointment information and preferences. Payment services also provide transaction records and payment status. Please keep initial inquiries general rather than sending medical records, identity documents or other sensitive files.

How We Use Information

We use information to answer inquiries, arrange and manage appointments, communicate about the service you are arranging, process and administer payments, keep business records, resolve questions and protect against misuse. Submitting an inquiry or booking form does not subscribe you to a general newsletter. If you separately subscribe to promotional emails, you can unsubscribe using the link in those messages.

Service Providers

We use outside providers to host the website and forms, manage scheduling and customer communications, provide video meetings and process payments. These include Pykthos/HighLevel, Zoom, the payment provider shown at checkout, and connected calendar and email services. Information needed for these functions is processed through those services. Their own privacy notices also describe how they handle information. Information may also be disclosed where required by law or to address fraud, security incidents or legal claims.

Payments and Retail Purchases

Payment-card details are processed by the payment provider. We use payment confirmations and transaction records to administer your booking and any refund. If you follow a book link to Lulu or another retailer, that retailer handles its checkout, customer account, payment and delivery information under its own privacy policy.

Website Data, Cookies and Embedded Tools

Website infrastructure and embedded tools may receive technical information such as your IP address, browser and device details, pages requested and the time of a visit. Cookies or similar browser storage may support functions such as forms, scheduling, payments, security and remembered choices. You can manage cookies and site permissions through your browser; blocking some functions may affect booking or playback. Following a social-media or other external link takes you to that platform’s own service and privacy practices.

Retention and Protection

How long information is retained depends on its purpose, your relationship with us and applicable recordkeeping requirements. Appointment correspondence and transaction records may need to be retained after a session or refund. Access to our business tools is restricted through account permissions and the providers’ security features. No internet transmission or storage system can be guaranteed completely secure.

Your Choices and Requests

You may use our contact form to ask about your information, correct details or request access or deletion. We may need to verify your identity before handling a request. Some information may need to be retained for legal obligations, financial records or the handling of a dispute. Requests are handled in accordance with applicable law. You can also contact Michael if you no longer want to continue arranging an appointment.

Adults Only

Our online booking service is intended for adults aged 18 and over. We do not intend these forms to collect information from children. If you believe a child has submitted information, please contact us so that we can review and address it.

Questions and Updates

For a privacy question or request, please use our contact form and identify it as a privacy inquiry. We may update this policy as our services or information practices change. The date above shows the latest revision.